Personal
Apparel, stationery, and keepsakes organized around wearing, celebrating, and preserving meaningful moments.
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Preserve
A photograph, a story, and the details you never want to forget—assembled into a dimensional framed artwork built by hand.
Explore Layered FramesBusiness
Coordinate apparel, signage, packaging and practical small-batch materials through one studio.
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Built as one system
Coordinate signage, staff apparel, packaging and customer touchpoints through one studio.
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Because most Avenoir Print products are made to order, our return policy differs from mass-produced retail items.
1. Custom products
Custom or personalized items are produced specifically for each customer. This includes custom apparel, personalized stationery, made-to-order vinyl decals, shadow boxes, albums, and gifts.
For this reason, these products cannot be returned simply because you changed your mind, ordered the wrong size, no longer need the item, or changed your colour preference. Please review artwork proofs, sizes, spelling, and order details carefully before approval.
2. Damaged or incorrect orders
If your order arrives damaged, defective, or incorrect, email hello@avenoirprint.com within 7 days of delivery. Please include your order number, clear photographs, and a short description of the issue.
Once confirmed, Avenoir Print will provide a replacement or refund at our discretion.
3. Non-custom products
If we offer non-custom, ready-to-ship products in the future, they may be returned within 30 days of delivery if they are unused and in their original condition.
4. Shipping costs
Original shipping fees are not refundable unless the mistake was ours. Return shipping is normally the customer's responsibility, except where an incorrect item, damage, or production defect is confirmed.
5. Contact
For a return or refund question, contact hello@avenoirprint.com with your order number.
We want every order to arrive exactly as expected. If something isn't right, we'll work with you to make it right.
